What we do
A curated catalogue.
Real quote in two hours, Mon–Fri.
One person on your account.
A different shape than the legacy NZ promo industry — and the difference is the whole point. Here is exactly how we work.
The shape of the work
What happens, in order.
You tell us what you need
The product page form takes the structured signal: quantity, colourway, decoration, deadline, your logo.
No phone tag. No three-day email thread to start the conversation.
We send the full picture
A four-page PDF: your product mocked up in your colourway with your logo printed where it will sit, every decision confirmed, an itemised quote with no surprises, and a timeline tracked against your stated date.
Composed by hand. Sent by lunchtime if you brief us by 10.
You pay from the PDF
A Pay Now button in the quote takes you straight to secure checkout. Or reply for bank transfer or NET terms.
Pay before 10am AEST and production books the same working day. After that, the next one.
We make it and ship it
Printed, QC’d, packed, and shipped with FedEx to your door. NZ-wide, fully tracked and insured.
No carrier invoices waiting for you when it lands. No surprises.
Step 2, in detail
What lands in your inbox.
The PDF is the whole thing. Not a teaser, not a placeholder, not a “we’ll get back to you with details.” Four pages, every question answered, signed by Gem, with a Pay Now button on page three.
Page 1
MOCKUP
Your product in your colourway, with your logo printed where it will sit.
Page 2
YOUR DECISIONS
Every spec you chose, confirmed back to you — ready to re-mock if anything is wrong.
Page 3
QUOTE
Itemised. Footnoted. With a Pay Now button. Bank transfer or NET on request.
Page 4
TIMELINE
Tracked against your stated date, with a named confidence — comfortable, marginal, at-risk.
One four-page document. Forwardable to your CFO. Re-openable months later for a reorder. Signed by the person who composed it.
What to expect
The numbers we hold ourselves to.
2 hrs
median time to first quote
60 sec
to brief us from the product page
100%
curated — every product carries a written rationale
1
founder on your account — direct line
10 days
standard production, NZ-bound the moment you pay
NZ-wide
FedEx delivery — fully tracked and insured
From the founder
Why it’s built this way.
Most NZ promo merch is built around an account manager who translates between a buyer with a vague brief and a supplier who can make many things. That translation layer adds three days, several phone calls, a PDF email-thread quote, an inflated price, and zero visibility on where your logo will actually land on the product.
Little Gems is a different shape. One person on your account, a deeply-engineered platform behind her, and a curated catalogue with a written rationale on every product. A real quote in two hours, Mon–Fri 9–5. A PDF that is a proposal, not an invoice. One direct line. Hamilton-built. NZ-wide.
That’s the whole company. It’s deliberate — and it’s what lets us charge for the work instead of charging for the chaos.
— Gem
Start with a product you already have in mind.
Browse the curated range. Drop your logo on the one that fits. Your quote is in your inbox before the day is out.
Fully Custom AnythingFor the things on your list that aren’t in our curated range — launching with our Founding Partners cohort.